Accessibility

Downloadable Word Document of Information Below

Accessibility Document Here 

We are proud to announce that Love Saves The Day has been awarded Bronze by the Attitude is Everything Charter of Best Practice. As a festival, each year we are continuing to assess our accessible facilities and are constantly striving to make the site and overall experience better for our deaf and disabled customers. 

The following information provides details about the bookable accessible provisions at the festival. If you have any questions that are not answered below please contact [email protected]. 

If you would you like to register to use of any of following accessible facilities:

  • Personal Assistant Ticket
  • Viewing Platforms 
  • Accessible Parking
  • Accessible Toilets 

Firstly, you will need to purchase a ticket in the usual way, and then complete the Accessibility Form by selecting the facilities you wish to use. You will also need to upload some supporting evidence along with your application. (Please read the form for details of suggested documents). Once you have submitted your form we will get back to you within two weeks to let you know if it has been approved.

Please note that submission of the form alone does not automatically guarantee eligibility for use of the accessible facilities.   If you have any queries about eligibility, please contact us prior to purchasing your ticket at [email protected].

You can also book your standard tickets on the phone by calling SeeTickets on 08445790096

If you require the form in an alternative format please contact us at [email protected] or call 0117 9411611.

Our accessible facilities will only be available to ticket holders who have pre-registered their requirements. This is to ensure that we have time to put appropriate provisions in place on site. Please complete the form no later than 4th August. Information Packs will be sent out to anyone who has successfully registered during the week before the event.

Festival Site Information

Love Saves The Day will be moving to Durdham (Clifton) Downs this year.  Durdham Downs is an open green-field site. It has limited tarmac paths on the peripheral entrances and exits, some of which involve mild inclines and uneven terrain. While there will be some sheltered areas (some stalls and marquees), it is mainly an open-air event. Ground conditions are therefore weather dependent, (if we experience extreme weather the ground may become muddy). This means that mobility across the site may become compromised. We ask you to consider this before purchasing a ticket.

Induction Loops

There will be an induction loop at the Accessibility Box Office.

British Sign Language (BSL) Interpreters

Due to the amount of time required to book performance interpreters for our shows, anyone wishing to have the BSL service needs to contact the accessibility team at least three months prior to the event to ensure there is enough time to put the appropriate provision in place. Please contact [email protected] for enquiries. 

Assistance Dogs

We welcome assistance dogs on the site. There will be an area provided for toileting and drinking. Please let us know on your form if you are bringing one in advance of the event. To organise this please contact [email protected].

Strobes

Please note that strobe effects may be used at this event. However, there will not be any specific announcements prior to their use.

Mobiloo

Mobiloo is an onsite changing facility with toilet, hoist and changing table. N.B. Please bring your own sling if you wish to use the hoist.

Medical Services and Welfare Area

We have an onsite Medical Tent with trained First Aiders by The British Red Cross. We also have an Information and Welfare Area which can be used by our accessible ticket holders should they need a moment of calm.

Diverse Break Out Space

In addition, we have an onsite sensory break out space provided by Diverse UK. This space aims to provide a safe, low level stimulation and recalibration zone for those on the Autistic Spectrum or for those who need a place to have a moment of calm, rather than having to leave the festival. 

If you have any queries, please contact [email protected]  or call 0117 941 1611.

Please note: The disabled access facilities are for festival goers with permanent disabilities – pregnant women and people with recent injuries such as broken legs, hip replacements etc do not qualify. 

We take our accessibility seriously and therefore there will be a small number of Mystery Shopper tickets available to disabled customers. For more information please go to the AIE website here.